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Conflict Resolution

Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining a

ISBN10 : 9780071399678 , ISBN13 : 0071399674

Page Number : 169

Peer Mediation

This internationally acclaimed book features a reproducible Student's Peer Mediation Handbook, reproducible black line masters, many practical hands-on activities, and a step-by-step guide for develop

ISBN10 : 9781553790013 , ISBN13 : 1553790014

Page Number : 92